Employee Development

Got Logo Questions? We've got Logo Answers! Come find out the latest information about how to correctly use the NVC logo, where to find information online and who to ask if you have questions. Presented by NVC Public Relations

Target Audience: NVC Employees
Instructor: Public Relations Staff
Performance Measure: Knowledge

Employee Development

(Book Review Project): What you do is more important to NVC than ever before. Whether you are new to customer service or an old pro, "Delivering Knock Your Socks Off Customer Service" promises to help you perform customer service even better than you already do so well! This particular class will meet every-other-Tuesday to review assigned chapters for reading on your own time; the journey through the pages will not only be helpful but the class reviews will undoubtedly be a fun experience for everyone! Notes: Assigned Reading: Chapters 16 - 21.

Target Audience: Staff
Instructor: TBA
Performance Measure: Customer Service

Employee Development

CHANGE THE WAY YOU SEE THE WORLD IN ONE DAY! In this powerful one-day training, you'll learn new ways to think about your time, as well as practical processes and effective applications that help you live these lessons. Three sections provide the secret to becoming more focused on your priorities, better organized, and more productive overall. Notes:

Target Audience: NVC Employees
Instructor: Hope Medina
Performance Measure: Organizing/Planning/Problem Solving

Employee Development

Ever been to meetings that go on and on and on and seem to be going nowhere; but even worse, don't produce results? In this session we will help you clarify outcomes and agendas for meetings, assist you by providing easy to use templates and checklists in order to plan and facilitate meaningful meetings that produce results. Facilitator, Hope Medina.

Target Audience: Staff
Instructor: Valarie Fluellen
Performance Measure: Organizing/Planning/Problem Solving

Employee Development

This briefing is designed for hiring committee members at NVC as presented by the Alamo Colleges HR Department. Tips on procedures for screening, selection, de-selection, legal pre-employment interview questions, reference checks, evaluations, and specific information regarding the employment laws governing selection and recruitment processes. Hiring committee members are required to attend once every 12 months as per by the Alamo Colleges Human Resources Department.

Target Audience: Target Group
Instructor: Ann Marie Mungia Sr. HR Generalist
Performance Measure: Knowledge

Technology

Astra scheduling is our new event software with the ability to hold room and resource inventory. Learn about scheduling, combining, cancelling events, and so much more.

Target Audience: Target Group
Instructor: Darryl Nettles

Employee Development

This briefing is designed for hiring committee members at NVC as presented by the Alamo Colleges HR Department. Tips on procedures for screening, selection, de-selection, legal pre-employment interview questions, reference checks, evaluations, and specific information regarding the employment laws governing selection and recruitment processes. Hiring committee members are required to attend once every 12 months as per by the Alamo Colleges Human Resources Department.

Target Audience: Target Group
Instructor: Ann Marie Mungia, ACC Sr. HR Generalist
Performance Measure: Knowledge

Employee Development

Ever been to meetings that go on and on and on and seem to be going nowhere; but even worse, don't produce results? In this session we will help you clarify outcomes and agendas for meetings, assist you by providing easy to use templates and checklists in order to plan and facilitate meaningful meetings that produce results. Facilitator, Hope Medina.

Target Audience: Staff
Instructor: Valarie Fluellen
Performance Measure: Organizing/Planning/Problem Solving

Faculty Development

This is a 2-hour introductory course to "The Resilient Educator." You will receive an overview, 2 basic tools, and a brief demonstration of the PC EM (formerly known as the HeartMath Freeze Framer--a tool to reduce stress, and other "unhealthy" emotions). The Resilient Educator (our 6-hour training course) is a powerful, highly relevant training program that helps educators boost performance, improve school relationships, and strengthen resiliency. Acclaimed by educators for its new ideas and solid foundation in neuroscience, the program's proven techniques are easy to learn and help rekindle educators' motivation and energy. Information applies to the participant themselves and their students. This course is designed for educators only. Classroom size will be limited. For additional information, go to www.heartmath.org. NOTE: This introductory course is not a pre-requisite for the 6-hr course. It is for those individuals who are unable to attend the longer version. Information covered here, will be addressed in the extended course. Notes: Student Success Training

Target Audience: Faculty
Instructor: Sonja B. Montgomery, Ph.D., LPC, NCC
Performance Measure: Knowledge